Ink Publisher

Terms of use

Terms of Use – Ink Publisher

Welcome to Ink Publisher. By using our website and services, you agree to comply with the following Terms of Use. Please read these terms carefully before using our services.


Revision Policy

We provide revisions based on the package selected by the customer.

Free Revisions

  • Customers may request revisions without additional charges.

  • Revisions are applicable only if the original content and concept remain unchanged.

  • Revision turnaround time is approximately 48 hours.


Fair Usage Policy

To ensure quality service for all customers:

  • We provide up to 10 free revisions per project.

  • Additional revisions beyond this limit may incur extra charges.


Refund Policy / Money Back Guarantee

Our refund and cancellation policies are designed to provide security and transparency for both the client and Ink Publisher.

Refund requests are processed according to the following terms unless Ink Publisher terminates the agreement due to breach or non-performance.


General Refund Policy

Order Cancellation

  • Orders canceled within 24 hours of placement are eligible for a full refund minus a 10% processing fee.

  • Refunds are not applicable if:

    • Initial content/designs have already been delivered

    • Revisions have been requested

    • The cancellation is due to a change of mind after the allowed timeframe


Pre-Delivery Refund

  • If a refund request is made before the initial content delivery:

    • Eligible for a full refund

    • A 10% service & processing fee will be deducted


Post-Delivery Refund

Within 48 Hours

  • Eligible for a 66% refund

  • Subject to a 10% service & processing fee

Between 48 – 120 Hours

  • Eligible for a 33% refund

  • Subject to a 10% service & processing fee

After 120 Hours

  • No refund requests will be entertained after 120 hours of initial delivery.

  • Customers may still contact support for assistance.


Order Inactivity

  • No refunds will be issued if no action is taken on the order for 30 days.

  • Reactivation may require additional charges depending on the project.


Final Deliverables

  • No refunds after final delivery or project completion.


Custom Packages

  • Refunds apply only to the unapproved portion of a bundled package.

  • Approved services are non-refundable.


Refund Validity

Refund requests must be based on valid concerns related to:

  • Project brief mismatch

  • Quality issues supported by revision feedback

Refunds may be denied if revisions can resolve the issue.


Good Faith Policy

Refunds apply only to genuine orders placed in good faith.

Refunds may be declined if:

  • Multiple agencies were hired for the same project

  • Services were misused for free concepts


Customer Feedback

Clients must:

  • Provide timely feedback

  • Participate in revision cycles

  • Approve work within reasonable timelines


Unique Content Policy

We provide a 100% unique content guarantee.

If similarity occurs with existing work:

  • Revisions/redraws will be provided

  • Similarity is considered coincidental

Clients are responsible for copyright registration.


Specific Service Refund Policies

Book Cover Design

  • No refunds after approval or revision requests.

Audiobook Publishing

  • No refunds after production starts.

Book Publishing

  • No refunds after formatting or upload.

Book Printing

  • No refunds after printing begins.

Book Writing

  • No refunds after initial draft delivery.

Book Editing

  • No refunds after editing starts.

Logo Design

  • No refunds after final approval.

Website Design & Development

  • No refunds after completion or launch.


Refund Request Process

  • All refund requests must be sent to support.

  • Ink Publisher reserves the right to approve or reject requests case-by-case.


How to Claim Refund

Contact Options


Process

  • We will first attempt revision-based resolution.

  • If unresolved, refund department will review the request.


Content Ownership After Refund

  • After refund approval, all rights transfer back to Ink Publisher.

  • Clients may not use, publish, or claim refunded content.


Copyright Protection

Ink Publisher may collaborate with copyright authorities to:

  • Prevent reuse of refunded content

  • Protect intellectual property


SMS Terms and Conditions

By providing your mobile phone number, you consent to receive SMS messages from Liberty Book Publisher related to project updates, payment information, and service support. These communications will be conducted through two-way non-automated text messaging.

Message frequency may vary based on your interaction with our services. Standard message and data rates may apply depending on your carrier.

Opt-Out: You can opt out at any time by replying “STOP”. After opting out, you will receive a confirmation message and no further SMS messages will be sent.

Help: For assistance, reply “HELP” or contact us at info@inkpublisher.com


Terms

  • Message frequency may vary

  • Standard carrier charges may apply


Opt-Out

  • Reply STOP to unsubscribe

  • Confirmation will be sent


Help


Contact Information

For questions regarding these Terms of Use:


Thank You

Thank you for choosing Ink Publisher.